Change existing supply

Do you need to amend an existing power supply? You’ve come to the right place.

Please select this option if you would like to amend an existing supply (for example, underground conversion, increasing capacity, sub-main works or maintenance) or if you require a quotation for an entirely new separately metered supply.

We recommend having an electrician fill out the forms.

Our connectivity forms require a good understanding of the network around you as well as electricity terminology. Applications have a higher success rate and faster processing times when they are completed by someone with technical understanding.

Wait times are currently up to 40 working days (8 weeks) for a network-approved design and quotation.

Due to current demand, it can take up to 40 working days (8 weeks) from the payment of the application and design fees to process a network-approved design and quote (depending on the service required).

To secure construction dates, please accept your quote as soon as possible. Please be mindful that jobs are given priority in order of acceptance of the quote.

Apply to amend an existing power supply

Are you looking to change an existing power supply?

For example, underground conversions, increasing capacity, sub-main works or maintenance.

Relevant documents and agreements

Links to some information and agreements you will need when applying are listed here.

This methodology describes the ownership, funding arrangements and obligations for customer-initiated works, including extensions and upgrades to MainPower’s electricity distribution network.

If this application is for a subdivision, please make sure you have read and understood the subdivision requirements.

Requests for new power supplies or upgrades to existing supplies on the MainPower network will incur application and design fees.

Click to download MainPower’s network connection standards.

Click to download MainPower’s network connection agreement.

Changing an existing power supply process

Application

Online application is submitted via mainpower.co.nz.

Payment

You will receive an invoice for the relevant application and design fees via email within five working days.

Design

MainPower will provide a network-approved design and a quote to complete the work.

This step can take 40 working days (8 weeks).

Receive design and quote

You will receive a network-approved design and quote for MainPower to complete the work.

Payment

If MainPower is completing the work, full payment is required before work can begin.

Build

To secure construction dates, please accept your quote as soon as possible.

Detailed process steps

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Step 1 Application

Online application submitted via mainpower.co.nz.

Step 2 Payment

You will receive an invoice for the relevant application and design fees via email within five working days.

Step 3 Design

MainPower will provide a design for the work and a quotation for MainPower to complete the work.

Step 3 Quote

Once received, the design can be taken to other providers to quote for the work.

Step 3 Payment

If MainPower is completing the work, full payment is required before commencement.

Step 3 Build

To secure construction dates, please accept your quote as soon as possible.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

No current notifications

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

No current notifications

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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