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Change existing supply

Do you need to amend an existing power supply? You’ve come to the right place.

Please select this option if you would like to amend an existing supply (e.g. Underground conversion, increasing capacity, sub-main works or maintenance etc.) Or if you require a quotation for an entirely new separately metered supply.

We recommend using an electrician to complete the forms.

Our connectivity forms require a good understanding of the network around you as well as electricity terminology.
Applications have a higher success rate and faster processing times when they are completed by someone with technical understanding.

Wait times are currently 40 working days (8 weeks) for a network-approved design and quotation.

Due to current demand, it can take up to 40 working days (8 weeks), from the payment of the application and design fees, to process a network-approved design and quote.

To secure construction dates, please accept your quote as soon as possible. Please be mindful that jobs are given priority in order of acceptance of the quote.

Amend power supply options

This option is if you would like to amend an existing supply or if you require a quotation for an entirely new separately metered supply.

Are you looking to change an exisitng power supply?

For example, underground conversions, increasing capacity, sub-main works or maintenance.

Relevant documents and agreements.

Some information and agreements you will need when applying are listed here.

This methodology describes the ownership, funding arrangements and obligations for Customer Initiated Works (CIW), including extensions and upgrades to MainPower New Zealand Limited’s (MainPower) electricity distribution network.

If this application is for a subdivision, please ensure you have read and understood the Subdivision Requirements.

Requests for new power supplies or upgrades to existing supplies on the MainPower network will incur application and design fees.

Click to download MainPower’s network connection standards.

Click to download MainPower’s network connection agreement.

Changing an existing power supply process

Application

Online application is submitted via mainpower.co.nz

Payment

You will receive an invoice for the relevant application and design fees via email within five working days.

Design

MainPower will provide a Network approved design and a quote to complete the work.

This step can take 40 working days (8 weeks)

Receive Design and Quote

A Network approved design and quote for MainPower to complete the work is emailed to you.

Payment

If MainPower is completing the work, full payment is required before commencement.

Build

To secure construction dates, please accept your quote as soon as possible.

Detailed process steps

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Step 1 Application

Online application submitted via mainpower.co.nz.

Step 2 Payment

You will receive an invoice for the relevant application and design fees via email within five working days.

Step 3 Design

MainPower will provide a design for the work and a quotation for MainPower to complete the work.

Step 3 Quote

Once received, the design can be taken to other providers to quote for the work.

Step 3 Payment

If MainPower is completing the work, full payment is required before commencement.

Step 3 Build

To secure construction dates, please accept your quote as soon as possible.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

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