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Prepare for an outage

How to prepare for a power outage at home, on your farm, for your business or if you are medically dependant.

Power outages can happen at any time. Whether it’s a planned or unplanned outage, you should be prepared with a No Power Plan in the event of no power.

Please note, MainPower does not provide generators for planned or unplanned outages. Please speak with your electrician to better understand your generation requirements.

Prepare for an outage

Check out our No Power Plan checklists

Home no power planning

Business no power planning

On farm and rural no power planning

Medically dependant no power planning

Power outage safety

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

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