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No power planning for businesses

How to prepare your business for power outages.

Ensure your business is prepared for an electricity outage, whether it be a planned or unplanned one.

Check your terms and conditions with your electricity retailer – it will detail notification periods for planned electricity network outages and any compensation clauses. Consider checking with your insurance provider – how long does power need to be off before the policy covers you?

Please note  – MainPower does not supply businesses with generators for planned or unplanned outages. To ensure continuity, it is the responsibility of the business to have a ‘no power plan’ in place. Please speak to your electrician for more information on hiring a generator for an outage.

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Outage factsheets

Usefull factsheets and information for planning for an outage.

This fact sheet is designed to inform you about using generators
safely in the event of a power outage.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

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