Many retailers are choosing not to display the MainPower rebate on their electricity bills to customers. Please be aware we are still paying your rebate to your retailer every month.
Please note, at COVID-19 Alert Level 2, all planned outages will proceed as scheduled. We recognise outages may be difficult for some customers to manage, however our priority is ensuring we can maintain a safe, reliable, quality supply of electricity throughout the network.
Please do not approach our teams while they are working as we have strict safety guidelines in place to maintain the health and wellbeing of our team and the community..
Please call 0800 30 90 80 to report a power outage.
For non-urgent matters, please use the contact us form.
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line – 0800 30 90 80; to report an emergency call 111.
MainPower has been distributing electricity to the North Canterbury region for around 100 years. We deliver electricity to over 40,000 homes and businesses via 5,071 kilometres of overhead lines and underground cables, across a geographic area of 11,180 square kilometres. Our network area spans from north of the Waimakariri River, through the Waimakariri and Hurunui districts to Kaikoura.
MainPower is a consumer-owned company. The MainPower Trust holds the ownership of the company on behalf of the communities of North Canterbury and for qualifying customers. Learn more about the MainPower Trust here, or visit the Trust's website.
Consumer ownership of MainPower entitles qualifying customers to a rebate. The rebate is passed onto all retailers on the MainPower network and is generally shown as a discount on customers' monthly power bills. Some retailers choose not to show this rebate as a separate item on their invoices, instead the rebate is bundled with other charges.
Board of Directors
The Board of Directors is responsible for overseeing the activities of MainPower and governing the company. Learn more about our Board here.
The MainPower Team
Our team is made up of around 160 field and office-based staff, spread between three depots in Rangiora, Culverden and Kaikoura. Meet our Leadership Team and learn more about the team and current vacancies here.