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While at Alert Level 4, as an essential service provider, MainPower will continue to supply electricity to North Canterbury throughout this time. All scheduled maintenance and customer works will be postponed. All planned outages have been cancelled. Our 24-hour fault response services will continue to operate.
Please call 0800 30 90 80 to report a power outage.
For non-urgent matters, please use the contact us form.
Danger: Felling trees near power lines
MainPower has experienced a number of recent outages due to members of the public felling trees near power lines without following the correct process. This is incredibly dangerous and needs to be completed by a suitably qualified arborist. Please contact MainPower or visit the Trees and power lines page on our website for more information on how to fell trees and maintain vegetation safely when near power lines.
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line – 0800 30 90 80; to report an emergency call 111.
The MainPower team is made up of around 160 dedicated field and office-based staff, spread between three depots in Rangiora (head office), Culverden and Kaikoura.
MainPower is one of the largest employers in North Canterbury.
To attract and retain quality employees, MainPower has a number of initiatives in place:
We support all our employees to reach their full potential by offering ongoing professional development in both leadership and technical skills.
Our Employee Wellness Programme is aimed at supporting our employees' overall health and wellbeing. Our programme includes access to health screening (including MoleMapping and melanoma skin checks), vaccinations, first aid training, subsidised gym memberships and health insurance.
All employees are welcome to join the MainPower Social Club, which offers range of events for employees and their families throughout the year.
Reward and recognition programmes including the Workplace Safety Innovation Award and acknowledgement of long serving employees.
We provide equal employment opportunities and ensure that all employees have the right to work in an environment free from all forms of discrimination and conduct which can be considered harassing, coercive or disruptive.