Unfortunately some parts of this website do not work properly on your browser version, please update your browser and try again.
If there's no power at your place, check out the current & planned outage map to see if you're affected by either a scheduled maintenance power outage or a fault. If your outage isn't listed or for more information, call us on 0800 30 90 80.
Orange Traffic Light Update
During the Orange traffic light setting, all planned outages will proceed as scheduled. We recognise outages may be difficult for some customers to manage, however, our priority is ensuring we can maintain a safe, reliable, quality supply of electricity throughout the network. If you are working from home, we recommend that you have a backup plan should a planned or unplanned outage affect your area.
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line – 0800 30 90 80; to report an emergency call 111.
Payment of MainPower invoices is required on the 20th of the month following the date on your invoice. Failure to meet this may result in:
Interest at the rate of 18% per annum on any moneys owing to MainPower and not paid by the 20th of the month following date of rendering of MainPower's invoice, such interest to be calculated on a daily basis.
Any costs incurred by MainPower or its Agent/s in collection of all or any part of any overdue debt on this account.
If the payment is defaulted, information about the default may be given to our Credit Agency and they may provide that default information to other third parties.
For more information, contact Accounts Receivable: