Many retailers are choosing not to display the MainPower rebate on their electricity bills to customers. Please be aware we are still paying your rebate to your retailer every month.
Please note, at COVID-19 Alert Level 2, all planned outages will proceed as scheduled. We recognise outages may be difficult for some customers to manage, however our priority is ensuring we can maintain a safe, reliable, quality supply of electricity throughout the network.
Please do not approach our teams while they are working as we have strict safety guidelines in place to maintain the health and wellbeing of our team and the community..
Please call 0800 30 90 80 to report a power outage.
For non-urgent matters, please use the contact us form.
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line – 0800 30 90 80; to report an emergency call 111.
MainPower is a proud supporter of Māia Health Foundation who are celebrating the completion of one of Canterbury’s biggest fundraising campaigns, and the landing of a future-proofed helipad at Christchurch Hospital.
Māia started its fundraising mission in 2018 and has successfully hit the $2 million target.
Patients rescued by chopper are currently transported by ambulance from Hagley Park to Christchurch Hospital, adding approximately 13 minutes to their transfer time. The rooftop helipad will enable patients to get to hospital sooner and free up valuable emergency resources.
The world class asset, which includes a clinical support unit for specialist care on touch down, is now complete and ready for action when the new hospital opens in early 2020.