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If there's no power at your place, check out the current & planned outage map to see if you're affected by either a scheduled maintenance power outage or a fault. If your outage isn't listed or for more information, call us on 0800 30 90 80.
Planned Outages - COVID-19
At COVID-19 Alert Levels 2 and 1, all planned outages will proceed as scheduled.
Check out our planned outages map to see the current status of any upcoming planned power outages you may be affected by or call 0800 30 90 80 to get in touch.
We recognise outages may be difficult for some customers to manage, however, we must ensure we can maintain a safe, reliable, quality supply of electricity throughout the network.
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line – 0800 30 90 80; to report an emergency call 111.
Voting for the 2017 MainPower Trustee election is now open.
The MainPower Trust is the organisation that owns the shares of MainPower New Zealand Limited on trust for the benefit of the communities of North Canterbury and Kaikoura and for Qualifying Customers. More than 90% of MainPower customers are Qualifying Customers.
Qualifying customers will have received voting papers and information on the candidates via post. To vote online, or for more information, please visit the MainPower Trust website
If you have any questions or problems with recording your online vote, please contact the Returning Officer at Electionz.com on 0800 666 033.