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There are no current unplanned outages.
If there's no power at your place, check out planned outages page to see if you're affected by a scheduled maintenance power outage, or call us on 0800 30 90 80 for more information.
Rebates - Network pricing
Many retailers are choosing not to display the MainPower rebate on their electricity bills to customers. Please be aware we are still passing on your rebate to your retailer every month.
IS YOUR OUTAGE NOT LISTED?
Troubleshoot your outage or report an outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line –
0800 30 90 80; to report an emergency call 111.
Power line surveys in Kaikōura and Ashley
MainPower will be carrying out aerial power line asset inspections during the month of December.
The inspections will be conducted using a camera mounted on a helicopter flying at low level close to the power lines. The work will not affect electricity supply.
Areas where inspections will be taking place:
Kaikōura district (from Conway Flat Road up to South Bay)
Waimakariri district, Ashley (from Loburn Whiterock Road to Upper Sefton Road)
This work is dependent on suitable weather conditions, and will be conducted between Tuesday 1 December and Tuesday 15 December 2020.