Corporate publications and disclosures

MainPower operates under several regulations, overseen by government bodies like the Electricity Authority, the Commerce Commission, and the Ministry of Business, Innovation and Employment.

These regulations ensure we maintain service quality, manage pricing responsibly, and stay transparent by sharing regular updates on our financial and operational performance. We also outline our long-term plans to keep the electricity network running smoothly across our region.

MainPower disclosures

Annual reports
Asset disclosures

MainPower’s Asset Management Plan documents our asset management risks, objectives, processes, and plans with specific focus on service targets, and the development, maintenance, and replacement plans for our assets. The plan provides customers and stakeholders with insight and explanation on how we intend to provide electricity distribution services to our consumers over the next ten years. It complies with the requirements of clause 2.6.1 of the Electricity Distribution Information Disclosure Determination 2012.

Capital contributions
Electricity distribution information disclosure
Lines charges
Loss code
Description Loss Code Loss Factor Consumption Loss Factor Generation
MainPower Average
M01
1.0695
1.0000
MainPower 11kV Actual (McAlpines 11kV)
M11
1.0300
1.0300
Pricing disclosures
Security of supply

Disclosure in accordance with the Electricity Industry Participation Code 2010.

Under the above noted regulations, electricity distributors are required to prepare a Participant Outage Plan (POP) which specifies the actions that would be taken to reduce the consumption of electricity in the unlikely event a supply shortage is declared by the Electricity Commission.

The Participant Outage Plan must:

  • comply with the Electricity Industry (Enforcement) Regulations 2010, the Electricity Industry Participation Code 2010, and subsequent amendments; and
  • comply with the requirements of the System Operator Rolling Outage Plan (SOROP); and
  • supplement the System Operator Rolling Outage Plan (SOROP).
Statement of Corporate Intent
Use-of-System Agreement

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Drone flight

Dates: Tuesday the 27 January 2026
Time: between 7:00am – 6:00pm (weather permitting)

MainPower will be conducting drone flights in Plasketts Road, Fernside. (Flight time is weather permitting).

This work helps us assess the condition of our lines, and identify any maintenance required. It will help us to plan our maintenance work and upgrades to the power service to increase the reliability and resilience of power for our customers.

Our customers privacy will be respected, and any ‘personal information’ collected in the footage will only be used for the purposes of asset condition assessment, line monitoring, and maintenance. Customers may ask the operator on site to show them the footage, and if there any concerns, customers can ask for footage to be deleted. Please refer to our Privacy Statement on our website.

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

Drone flight

Dates: Tuesday the 27 January 2026
Time: between 7:00am – 6:00pm (weather permitting)

MainPower will be conducting drone flights in Plasketts Road, Fernside. (Flight time is weather permitting).

This work helps us assess the condition of our lines, and identify any maintenance required. It will help us to plan our maintenance work and upgrades to the power service to increase the reliability and resilience of power for our customers.

Our customers privacy will be respected, and any ‘personal information’ collected in the footage will only be used for the purposes of asset condition assessment, line monitoring, and maintenance. Customers may ask the operator on site to show them the footage, and if there any concerns, customers can ask for footage to be deleted. Please refer to our Privacy Statement on our website.

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Quick links