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Application and design fees

Requests for new power supplies or upgrades to existing supplies on the MainPower network will incur application and design fees.

Once your request has been received, you will receive a letter within five working days, detailing the applicable fees. 

All fees must be paid before any work is commenced.

You can find our application and design fees explained in this document.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

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