New electricity connection
Applying for a new electricity connection? You’ve come to the right place.
A New Electricity Connection is for those who already have power to their boundary, but not to their residential, lifestyle, rural or commercial property.
Note – power lines or cables running past a property does not mean that you have power to the boundary. If you are unsure, please call us on 0800 30 90 80 for advice.
Our connectivity forms require a good understanding of the network around you as well as electricity terminology.
Applications have a higher success rate and faster processing times when they are completed by someone with technical understanding.
New electricity connection application options
There are two application options to choose from if you are looking for a New Electricity Connection.
Residential new connection application form
For example, because the land is subdivided and already has power to the boundary, but not to the property.
Non-residential new connection application form
For example, the farm/commercial site or lifestyle property already has power to the boundary, but not to the property.
Relevant documents and agreements
Some information and agreements that you will need when you’re applying for a new connection to our network are listed here.
Users of our network must comply with our Network Connection Standards.
Make sure you read our Connection Agreement which outlines our relationship and roles and responsibilities when you connect to our network.
Applications terms & conditions will need to be agreed to before continuing.
New power connection process
Application
Online application is submitted via mainpower.co.nz
MainPower processes the application
Retailer Processing
The chosen retailer is advised by MainPower and accepts the application.
Metering
If a new meter is required, the electrician coordinates with the livening agent.
Livening
Livening agent turns on the power.
Detailed process steps
Below is a guide to our new connection process. In some situations the process may differ.
If you would like more information about new connections, please contact our team on 0800 30 90 80.
The customer or someone working on behalf of the customer (like an electrician) will submit an online application for a new power connection to MainPower. Depending on your new connection type you can apply for a New Residential Connection or a New Non-Residential Connection.
Please be aware that some new connections could require a ‘raise and terminate’ or a ‘termination’ to the MainPower network. This is a service provided by MainPower (and other third-party accredited installers) to make the connection ready for livening.
A raise and terminate, or a termination must be booked in advance, and completed prior to the livening agent turning on the power. Please contact us 0800 30 90 80 for more information.
MainPower processes the application.
MainPower will advise your chosen retailer for you.
A notification from the retailer is received.
It is the responsibility of the customer or electrician to advise the livening agent.
Electricity retailers own electricity meters. Your retailer will arrange for a meter to be installed.
Once the meter is installed, the connection can be livened.
Connection complete
We’re here to help
If you need some assistance or advice, please get in touch with our team.
