Electricity connections

Thanks for making time to apply for a new connection. Connecting to the MainPower network enables you to purchase electricity from retailers in North Canterbury.



We wish to advise that our offices will be closed 23 December 2025 to 12 January 2026 for the Christmas holidays and our construction schedule for the remainder of the year is almost fully booked.

 

To ensure the best chance of securing your works, we strongly recommend getting your application in soon and sending through all the required information quickly.

 

New connection applications will continue to be processed until COB 23 December. 

 

Thank you for your support — we’re looking forward to working with you. 

Our connectivity forms require a good understanding of the network around you as well as electricity terminology.

We recommend having an electrician fill out the forms.

Applications have a higher success rate and fastest processing times when they are completed by someone with technical understanding.

Get connected options

There are several application options to choose from depending on what you want to do.

Do you need a builders temporary connection?

For example, you are a builder or tradesperson and need a temporary power supply.

Are you looking for a new residential connection?

For example, because the land is subdivided and already has power to the boundary but not to the property.

Are you looking for a new non-residential connection?

For example, the farm/commercial site of liefestyle property already has power to the boundary but not to the property.

Are you looking for a new supply of power?

For example, you’re starting a subdivision but there is no power to the boundary yet.

Are you looking to change an existing power supply?

For example, underground conversions, increasing capacity, sub-main works or maintenance.

Are you looking for a solar/distributed generation connection?

For example, your property’s power will be generated by wind, solar, thermal or hydro power.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

Looking for help to find the correct application form?

See our diagram below to help guide you towards the correct form for your situation.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

WEATHER RELATED OUTAGES - updated 7.30am

Due to the recent weather events, we have multiple outages across the network. We are dispatching crews this morning to restore power as quickly and safely as possible.

We have multiple helicopters in the air assessing faults across the network and helping inform the order of repair.

TREAT ALL POWER LINES AS LIVE AT ALL TIMES. Please stay away from any downed lines and report any sighting to us on 0800 30 90 80.

Medically dependent customers should ensure their power retailer has their most current information, have spoken to their medical professional and are prepared to relocate if needed.

For the most recent updates on outrages, please check our outage map. To report an outage, call 0800 30 90 80.

We appreciate your understanding and patience during this time.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

WEATHER RELATED OUTAGES - updated 7.30am

Due to the recent weather events, we have multiple outages across the network. We are dispatching crews this morning to restore power as quickly and safely as possible.

We have multiple helicopters in the air assessing faults across the network and helping inform the order of repair.

TREAT ALL POWER LINES AS LIVE AT ALL TIMES. Please stay away from any downed lines and report any sighting to us on 0800 30 90 80.

Medically dependent customers should ensure their power retailer has their most current information, have spoken to their medical professional and are prepared to relocate if needed.

For the most recent updates on outrages, please check our outage map. To report an outage, call 0800 30 90 80.

We appreciate your understanding and patience during this time.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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