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Current Outages

There are no current unplanned outages.

If there's no power at your place, check out planned outages page to see if you're affected by a scheduled maintenance power outage, report your outage online, or call us on 0800 30 90 80 for more information.

Weather Warning

Last update: 25/09/2020 4:45 p.m.

MetService has issued a severe weather warning for across the North Canterbury region from Sunday 27 September.

Severe weather such as wind often causes damage to the overhead power network which can result in unplanned power outages. Please secure loose objects as items can come into contact with power lines and cause significant damage.

To report power outages in the North Canterbury and Kaikoura region, call MainPower's 24-hour fault line - 0800 30 90 80; to report an emergency call 111.

Rebates - Network pricing

Many retailers are choosing not to display the MainPower rebate on their electricity bills to customers. Please be aware we are still passing on your rebate to your retailer every month.

IS YOUR OUTAGE NOT LISTED?

Troubleshoot your outage or report an outage

Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line – 0800 30 90 80; to report an emergency call 111.

Outages