Contractor Induction

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Current Outages

If there's no power at your place, check out the current & planned outage map to see if you're affected by either a scheduled maintenance power outage or a fault. If your outage isn't listed or for more information, call us on 0800 30 90 80.

Orange Traffic Light Update

During the Orange traffic light setting, all planned outages will proceed as scheduled. We recognise outages may be difficult for some customers to manage, however, our priority is ensuring we can maintain a safe, reliable, quality supply of electricity throughout the network. If you are working from home, we recommend that you have a backup plan should a planned or unplanned outage affect your area.

For more information, click here

IS YOUR OUTAGE NOT LISTED?

Troubleshoot your outage

Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line – 0800 30 90 80; to report an emergency call 111.

Outages

All contractors wishing to undertake work on behalf of MainPower need to complete our contractor induction.

By completing this induction, contractors working on behalf of MainPower will:

Be aware of their responsibilities.
Have systems and processes in place to work safely and to a quality standard.

How do I complete the Contractor Induction?

Follow the steps below to be inducted as a contractor for MainPower:

Read through and understand the contents of the MainPower Contractor Induction.
Familiarise yourself with the MainPower Contractor Handbook.
Complete the Contractor Induction Assessment.
And if you have any further questions, call 0800 30 90 80 and ask for the Safety and Business Risk team.

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Current Outages

Orange Traffic Light Update

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How do I complete the Contractor Induction?