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Recent Emergency Response Efforts in Waipara

Following a substantial weather event on July 11, the Waipara River began rising fast, eroding the ground under a MainPower pole. Without urgent attention and intervention, the pole could haven fallen into the river cutting power to approximately 2,300 connections around Amberley and surrounding areas. If this situation were to occur it could take up to 24 hours to restore power, with the requirement for a helicopter to re-string the lines across a river to span a new pole.

The MainPower team quickly established an Emergency Operations Centre (EOC) to review the situation and decide on a course of action to take. Once the EOC decided on a solution, a five-man field crew was dispatched, along with an external crane operator and 20 tonne digger to install a new pole 15 metres behind the existing pole.

Affected residents were notified via radio, social media and emails to prepare for a power outage. The power to Amberley and some surrounding areas, was switched off just after 7pm. While originally meant to be a 10-hour job, the fantastic team managed to get the power back on before midnight.

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Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

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