Recent Emergency Response Efforts in Waipara

Following a substantial weather event on July 11, the Waipara River began rising fast, eroding the ground under a MainPower pole. Without urgent attention and intervention, the pole could haven fallen into the river cutting power to approximately 2,300 connections around Amberley and surrounding areas. If this situation were to occur it could take up to 24 hours to restore power, with the requirement for a helicopter to re-string the lines across a river to span a new pole.

The MainPower team quickly established an Emergency Operations Centre (EOC) to review the situation and decide on a course of action to take. Once the EOC decided on a solution, a five-man field crew was dispatched, along with an external crane operator and 20 tonne digger to install a new pole 15 metres behind the existing pole.

Affected residents were notified via radio, social media and emails to prepare for a power outage. The power to Amberley and some surrounding areas, was switched off just after 7pm. While originally meant to be a 10-hour job, the fantastic team managed to get the power back on before midnight.

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Outage notifications

WEATHER RELATED OUTAGES - updated 12.00pm 29/10/2025

We’re making great progress restoring power across the network. Currently there are 85 customers without power, but we have a large number of crews in multiple locations again today.

We will have a helicopter operating in the Hurunui Mouth area around midday today. The helicopter is a twin engine and is carrying out complex river crossing repairs. It will be travelling low and slow, and it will be quite loud.

Please keep the area clear so our teams can carry out these urgent repairs to restore power to the area.

Estimated restoration times are regularly being uploaded to the Outage Map.

If you have any concerns or questions, please call our customer service team on 0800 30 90 80.

TREAT ALL POWER LINES AS LIVE AT ALL TIMES. Please stay away from any downed lines and report any sighting to us on 0800 30 90 80.

For the most recent updates on outrages, please check our outage map. To report an outage, call 0800 30 90 80.

We appreciate your understanding and patience during this time.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

WEATHER RELATED OUTAGES - updated 12.00pm 29/10/2025

We’re making great progress restoring power across the network. Currently there are 85 customers without power, but we have a large number of crews in multiple locations again today.

We will have a helicopter operating in the Hurunui Mouth area around midday today. The helicopter is a twin engine and is carrying out complex river crossing repairs. It will be travelling low and slow, and it will be quite loud.

Please keep the area clear so our teams can carry out these urgent repairs to restore power to the area.

Estimated restoration times are regularly being uploaded to the Outage Map.

If you have any concerns or questions, please call our customer service team on 0800 30 90 80.

TREAT ALL POWER LINES AS LIVE AT ALL TIMES. Please stay away from any downed lines and report any sighting to us on 0800 30 90 80.

For the most recent updates on outrages, please check our outage map. To report an outage, call 0800 30 90 80.

We appreciate your understanding and patience during this time.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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