Please note, at COVID-19 Alert Level 1, all planned outages will proceed as scheduled.
We recognise outages may be difficult for some customers to manage, however our priority is ensuring we can maintain a safe, reliable, quality supply of electricity throughout the network.
MainPower carries out regular maintenance work on the network. This work is essential for ensuring a safe, reliable supply of electricity is maintained.
If you will be affected by a planned outage, your electricity retailer will send you a letter in advance, so you can make other arrangements.
Planned outages for Sunday 9 August
No current outages
|Date||Location||Reason||Power off||Power on||Status||Ref||Comments|
|10 Aug 20||Rotherham Road North, Rotherham||Network Maintenance||09:00||17:00||Confirmed||81615|
|10 Aug 20||Whites Road, Ohoka||Transformer Upgrade||12:30||16:00||Confirmed||81572|
|10 Aug 20||Kiwi Avenue, Waikuku Beach||Service Box Replacement||09:00||16:00||Confirmed||81593|
|10 Aug 20||Amuri Ave, Hanmer Springs||Network Upgrade||12:00||17:00||Confirmed||81579|
|10 Aug 20||Bradleys Road, Ohoka||Transformer Upgrade||08:30||12:00||Confirmed||81568|
|10 Aug 20||Clarence Street, Waiau||Network Maintenance||09:00||17:00||Confirmed||81616|
|10 Aug 20||Whites Road, Ohoka||Transformer Upgrade||8::30||12:00||Confirmed||81571|
|10 Aug 20||Bradleys Road, Ohoka||Transformer Upgrade||12:00||16:00||Confirmed||81574|
|10 Aug 20||Lewis Pass Road, Hanmer Springs||Network Upgrade||09:00||16:00||Confirmed||81684|
|10 Aug 20||Mandeville Road, Mandeville||Transformer Upgrade||12:00||16:00||Confirmed||80567|
|10 Aug 20||Mchughs Road, Mandeville||Transformer Upgrade||08:30||12:00||Confirmed||81566|
|10 Aug 20||Whites Road, Ohoka||Transformer Upgrade||12:30||16:00||Confirmed||81569|
|10 Aug 20||Bradleys Road, Ohoka||Transformer Upgrade||08:30||12:00||Confirmed||81573|
|11 Aug 20||Mouse Point Road Culverden, Culverden||Network Maintenance||07:30||18:00||Pending||81582 & 81584 & 81613|
|11 Aug 20||West Belt, Rangiora||Service Box Replacement||09:00||16:00||Pending||81598|
|11 Aug 20||Montrose Road, Culverden||Pole Replacement||09:00||16:00||Confirmed||81594|
|12 Aug 20||Mays Road, Leithfield||Service Box Relocation||09:00||16:00||Pending||81599|
|12 Aug 20||Mouse Point Road, Culverden||Network Alterations||07:30||18:00||Pending||81623|
|13 Aug 20||Lewis Pass Road, Hanmer Springs||Network Upgrade||18:00||18:30||Pending||81587|
|13 Aug 20||Keldon Avenue, Rangiora||Service Box Replacement||09:00||16:00||Pending||81600|
|13 Aug 20||Lewis Pass Road, Hanmer Springs||Network Maintenance||07:30||18:00||Pending||81590 & 81589|
|13 Aug 20||Whitefield Street, Kaiapoi||Switchgear Replacement||16:00||18:00||Pending||81504|
|13 Aug 20||Amuri Ave, Hanmer Springs||Network Upgrade||21:00||21:30||Pending||81636|
|14 Aug 20||Rangiora Woodend Road, Woodend||Transformer Upgrade||10:00||14:00||Pending||81604|
|14 Aug 20||Coutts Island Road, Belfast||Transformer Upgrade||13:00||16:00||Pending||81603|
|14 Aug 20||Whitefield Street, Kaiapoi||Switchgear Replacement||10:00||16:00||Pending||81505|
|14 Aug 20||Baileys Road, Mandeville||Transformer Upgrade||13:00||16:00||Pending||81605|
|14 Aug 20||Revells Road, Tuahiwi||Transformer Upgrade||13:00||16:00||Pending||81602|
|14 Aug 20||Argelins Road, Hanmer Springs||Network Upgrade||09:00||12:00||Pending||81698|
|14 Aug 20||Rotherham Road North, Rotherham||Network Maintenance||09:00||16:00||Pending||81618|
|14 Aug 20||Rangiora-woodend Road, Woodend||Service Box Relocation||08:00||16:00||Pending||81620|
|14 Aug 20||Baileys Road, Mandeville||Transformer Upgrade||13:00||16:00||Pending||81601|
|14 Aug 20||Clarence Street, Waiau||Network Maintenance||09:00||16:00||Pending||81617|
|16 Aug 20||Lineside Road, Flaxton||Cable Alterations||09:00||14:00||Pending||81651|
|17 Aug 20||Virginia Road, Hawarden||Pole Maintenance||09:00||16:00||Pending||81626|
|17 Aug 20||Sandersons Road, Rotherham||Pole Replacement||09:00||16:00||Pending||81653|
|17 Aug 20||Constitutuion Road, Rotherham||Pole Replacement||09:00||12:00||Pending||81652|
|17 Aug 20||Ashworths Road, Leithfield||Pole Replacement||09:00||16:00||Confirmed||81627|
|18 Aug 20||Whitefield Street, Kaiapoi||Switchgear Replacement||08:30||17:00||Pending||81664|
|18 Aug 20||Balcairn Amberley Road, Balcairn||Network Reconfiguration||05:00||16:00||Pending||81660|
|18 Aug 20||Harrod Place, Rangiora||Switchgear Replacement||07:45||18:30||Pending||81659|
|19 Aug 20||Dalmeny Road, Hawarden||Transformer Site New Installation||09:00||16:00||Pending||81668|
|19 Aug 20||Pembertons Road, Sefton||Line New||09:00||16:00||Pending||81670|
|19 Aug 20||Rangiora Woodend Road, Woodend||Transformer Site New Installation||09:00||16:00||Pending||81669|
|20 Aug 20||Woods Road, Scargill||Pole Maintenance||09:00||12:00||Pending||81671|
|20 Aug 20||Glenkens Road, Cheviot||Pole Replacement||09:00||16:00||Pending||81674|
|20 Aug 20||Kennedys Road, Springbank||Pole Replacement||09:00||15:00||Pending||81673|
|20 Aug 20||Scotswood Place, Rangiora||Service Box Replacement||09:00||17:00||Pending||81675|
|20 Aug 20||Boundary Road, Ashley||Pole Replacement||09:00||13:00||Pending||81672|
|21 Aug 20||Heathfield Road, Greta Valley||Network Maintenance||09:00||17:00||Pending||81677|
|21 Aug 20||Oxford Road, Fernside||Cable Livening||08:30||17:00||Pending||81676|
|21 Aug 20||Lambies Road, Scargill||Pole Replacement||09:00||16:00||Pending||81680|
|21 Aug 20||Happy Valley Road, Motunau Beach||Transformer Upgrade||09:00||15:00||Pending||81679|
|24 Aug 20||Plaskett Road, Fernside||Pole Replacement||09:00||16:00||Pending||81683|
|24 Aug 20||Foothill Road, Okuku||Pole Repairs||08:30||16:00||Pending||81682|
|24 Aug 20||Rotherham Road North, Waiau||Pole Relocation||08:30||16:00||Pending||81681|
|25 Aug 20||Main North Road, Kainga||Tree Cutting||08:30||13:00||Pending||81687|
|25 Aug 20||Mckenzie Place, Waikuku Beach||Service Box Replacement||09:00||16:00||Pending||81690|
|25 Aug 20||Durham Street, Rangiora||Switchgear Replacement||09:00||17:00||Pending||81688|
|25 Aug 20||Allin Drive, Waikuku||Service Box Replacement||09:00||16:00||Pending||81691|
|25 Aug 20||Ethelton Road, Cheviot||Pole Replacement||09:00||16:00||Pending||81689|
|25 Aug 20||Dunns Avenue, Pines Beach||Pole Replacement||09:00||16:00||Pending||81686|
|26 Aug 20||Carrs Road, Loburn||Pole Replacement||09:00||16:00||Pending||81702|
|26 Aug 20||Lacy Gate Place, Woodend||Service Box Replacement||09:00||16:00||Pending||81692|
|26 Aug 20||Tekoa Road, Culverden||Pole Replacement||09:00||16:00||Pending||81694|
|26 Aug 20||Greta Road, Greta Valley||Pole Replacement||09:00||16:00||Pending||81695|
|26 Aug 20||Happy Valley Road, Motunau Beach||Pole Replacement||09:00||12:00||Pending||81699|
|26 Aug 20||Happy Valley Road, Motunau Beach||Pole Replacement||09:00||16:30||Pending||81700|
|26 Aug 20||Happy Valley Road, Greta Valley||Pole Replacement||09:00||16:30||Pending||81701|
|26 Aug 20||Broad Road, Balcairn||Pole Repairs||09:00||12:00||Pending||81693|
|28 Aug 20||Whitefield Street, Kaiapoi||Switchgear Replacement||09:00||16:00||Pending||91667|
|Date||Location||Reason||Power off||Power on||Status||Ref||Comments|
|07 Aug 20||Leamington Road, Cheviot||Pole Replacement||09:00||16:00||Confirmed||81565|
|07 Aug 20||Greta Road, Greta Valley||Pole Replacement||09:00||16:00||Confirmed||81570||Deferred from 06/08/2020|
|06 Aug 20||Kinley Street, Rangiora||Service Box Replacement||09:00||16:00||Completed||81521|
|06 Aug 20||Scargill Valley Road, Scargill||Pole Replacement||09:00||16:00||Cancelled||81541||Deferred from 04/08/2020|
|06 Aug 20||Greta Road, Greta Valley||Pole Replacement||09:00||16:00||Confirmed||81570||Deferred to 07/08/2020|
|06 Aug 20||Henrys Ford Road, Loburn||Transformer Upgrade||08:30||16:00||Confirmed||81559|
|06 Aug 20||Clothiers Road, Eyreton||Transformer Upgrade||09:00||12:30||Confirmed||81561|
|06 Aug 20||Rotherham Road North, Rotherham||Network Maintenance||09:00||16:00||Completed||81614|
|06 Aug 20||Brueres Road, Sefton||Transformer Upgrade||12:30||16:00||Completed||81562|
|06 Aug 20||Claverley Road, Hundalee||Pole Replacement||09:00||16:00||Completed||81563|
|06 Aug 20||Jacksons Road, Ohoka||Transformer Upgrade||12:30||16:00||Completed||81560|
|05 Aug 20||Campbell Terrace, Motunau Beach||Pole Replacement||09:00||16:00||Completed||81534|
|05 Aug 20||Scargill Valley Road, Greta Valley||Pole Replacement||09:30||16:00||Completed||81529|
|05 Aug 20||Waikari Valley Road, Scargill||Pole Repairs||12:00||16:00||Confirmed||81542|
|05 Aug 20||Barracks Road, Oxford||Pole & Transformer Site New Installation||09:00||16:00||Completed||81520|
|04 Aug 20||Whitefield Street, Kaiapoi||Switchgear Replacement||09:00||16:00||Confirmed||81497, 81498|
|04 Aug 20||Blackett Street, Rangiora||Service Box Replacement||09:00||16:00||Confirmed||81496|
|04 Aug 20||Scargill Valley Road, Scargill||Pole Replacement||09:00||16:00||Cancelled||81541||Deferred to 06/08/2020|
|04 Aug 20||Inland Road, Waiau||Pole Replacement||09:00||16:00||Confirmed||81547 & 81549|
|04 Aug 20||Cust Road, Cust||Pole Replacement||09:00||16:00||Confirmed||81539|
|04 Aug 20||Lewis Crescent, Cheviot||Pole Replacement||09:00||16:00||Confirmed||81528|
|03 Aug 20||Feldwick Drive, Kaiapoi||Service Box Relocation||09:00||16:00||Confirmed||81538|
|03 Aug 20||Scargill Valley Road, Greta Valley||Pole Replacement||09:30||16:00||Confirmed||81530|
|03 Aug 20||Lees Valley Road, Oxford||Pole Replacement||09:00||16:00||Confirmed||81519|
|31 Jul 20||Scargill Valley Road, Greta Valley||Pole Replacement||09:30||16:00||Completed||81522|
|31 Jul 20||Regent Avenue, Rangiora||09:00||16:00||Cancelled||81484|
|31 Jul 20||Riverview Road, Domett||Tree Cutting||08:00||16:30||Completed||81537|
|31 Jul 20||Rex Place, Rangiora||Service Box Replacement||09:00||16:00||Cancelled||81485|
|31 Jul 20||Woodend Beach Road, Woodemd||Pole Replacement||09:00||16:00||Completed||81527|
|31 Jul 20||Motunau Beach Raod, Motunau Beach||Pole Replacement||09:00||15:00||Completed||81518|
|30 Jul 20||Stoke School Road, Springbank||Pole & Transformer Site New Installation||13:00||16:00||Confirmed||81515|
|30 Jul 20||Bush Road, Oxford||Pole Replacement||09:00||16:00||Confirmed||81526|
|30 Jul 20||Amuri Ave, Hanmer Springs||Network Alterations||09:00||16:00||Cancelled||81550|
|30 Jul 20||Heathstock Road, Hawarden||Pole Replacement||09:00||13:00||Confirmed||81517|
|29 Jul 20||Ashworths Road, Leithfield||Pole Replacement||09:00||16:00||Cancelled||81482|
|29 Jul 20||Ashworths Road, Amberley||09:00||16:00||Confirmed||81481|
|29 Jul 20||Patersons Road, Greta Valley||Pole Maintenance||09:00||16:00||Completed||81511|
|29 Jul 20||Main Street, Oxford||Pole Replacement||09:00||16:00||Confirmed||81525|
|29 Jul 20||Douglas Street, Rangiora||Service Box Replacement||09:00||16:00||Confirmed||81483|
|28 Jul 20||Lake Sumner Road, Hawarden||Line Maintenance||09:00||16:00||Confirmed||81509|
|28 Jul 20||Waikari Valley Road, Waikari||Pole Replacement||09:00||16:30||Confirmed||81479|
|28 Jul 20||Te Wanikau, Oaro||Pole Replacement||09:00||16:00||Cancelled||81492|
|28 Jul 20||Mckenzie Road, Waipara||Cable Alterations||06:40||20:00||Completed||81430|
|28 Jul 20||Caverhill Road, Cheviot||Pole Replacement||10:00||15:00||Confirmed||81510|
|27 Jul 20||Cable Livening||09:00||16:00||Confirmed||81473|
|27 Jul 20||Te Wanikau, Oaro||Pole Replacement||09:00||16:00||Cancelled||81486|
|27 Jul 20||No 10 Road, Swannanoa||Pole Maintenance||08:30||16:00||Cancelled||81494|
|27 Jul 20||Raven Quay, Kaiapoi||Service Box Replacement||09:00||14:00||Completed||81474|
|27 Jul 20||Pine Avenue, Christchurch||Pole Maintenance||09:00||16:00||Confirmed||81501|
|27 Jul 20||Glendhu Road, Greta Valley||Pole Maintenance||09:00||16:00||Completed||81502|
|24 Jul 20||Moody Street, Gore Bay||Line Recovery||09:00||16:00||Confirmed||81487|
|24 Jul 20||Domain Road, Oxford||Line Recovery||09:00||16:00||Completed||81472|
|24 Jul 20||Lilly Road, Fernside||Pole & Transformer Site New Installation||09:00||16:00||Confirmed||81476|
|24 Jul 20||Featherston Avenue, Kaiapoi||Pole Relocation||09:00||16:00||Confirmed||81491|
|24 Jul 20||State Highway 1, Kaikoura||Pole Replacement||09:00||16:00||Cancelled||81464|
|24 Jul 20||Terrace Road, Leithfield||Transformer Site New Installation||09:00||16:00||Completed||81468|
|23 Jul 20||Valour Drive, Rangiora||Cable Maintenance||09:00||16:00||Completed||81449|
|23 Jul 20||Hurunui Bluff Road, Hurunui||Pole Replacement||09:00||16:00||Completed||81451|
|23 Jul 20||Leggitts Road, Waikuku||Tree Cutting||08:30||12:00||Completed||81480|
|23 Jul 20||Glenmark Drive, Waipara||Pole Replacement||09:00||16:00||Completed||81456|
|23 Jul 20||Mt Fyffe Road, Kaikoura||Line Maintenance||09:00||16:00||Cancelled||81461|
|23 Jul 20||Karaka Road, Hawarden||Pole Replacement||09:00||17:00||Completed||81448|
|23 Jul 20||Sisters Road, Parnassus||Pole Replacement||09:00||16:00||Completed||81450|
|22 Jul 20||Motunau Beach Road, Motunau Beach||Pole Replacement||09:30||13:00||Completed||81445|
|22 Jul 20||Postmans Road, Kaikoura||Cable Livening||10:00||16:00||Completed||81536|
|22 Jul 20||West Belt, Rangiora||Pole Replacement||09:00||16:00||Completed||81428|
|22 Jul 20||State Highway 1, Kaikoura||Pole Replacement||09:00||16:00||Cancelled||81444|
|22 Jul 20||South Eyre Road, Eyreton||Switchgear Installation||09:00||15:00||Completed||81441|
|22 Jul 20||West Belt, Rangiora||Pole Replacement||09:00||16:00||Completed||81429|
|21 Jul 20||Esplanade, Kaikoura||Service Box Replacement||10:30||14:30||Confirmed||81500|
|21 Jul 20||Hilton Street, Kaiapoi||Cable Livening||00:00||02:00||Completed||81442|
|21 Jul 20||Birch Hill Road, Okuku||Line Reconduct||08:30||16:00||Completed||81433|
|21 Jul 20||Oxford Road, Oxford||Tree Cutting||08:30||12:00||Pending||81437|
|21 Jul 20||Church Street, Rangiora||Pole Replacement||09:00||16:00||Confirmed||81427|
|21 Jul 20||White Street, Rangiora||09:00||16:00||Confirmed||81425|
|20 Jul 20||Mounseys Road, Oxford||Network Maintenance||08:30||16:00||Completed||81418|
|20 Jul 20||Wolffs Road, Horrellville||Cable Livening||09:00||16:00||Completed||81499|
|20 Jul 20||Parsonage Road, Woodend||Cable Livening||09:00||16:00||Completed||81426|
|20 Jul 20||Birch Hill Road, Okuku||Pole Replacement||08:30||16:00||Completed||81432|
|19 Jul 20||Courtenay Drive, Kaiapoi||Switchgear Maintenance||09:30||15:00||Completed||81403|
|17 Jul 20||Mt Arden Road, Hawarden||Pole Replacement||09:00||16:00||Completed||81415|
|16 Jul 20||Kings Road, Leithfield Beach||Line Maintenance||09:00||13:00||Completed||81416|
|16 Jul 20||Omihi Road, Omihi||Pole Replacement||09:30||13:00||Completed||81424|
|16 Jul 20||South Eyre Road, Eyreton||Line Maintenance||13:00||15:00||Cancelled||81417|
|16 Jul 20||Kensington Avenue, Rangiora||Pole Replacement||09:00||16:00||Completed||81423|
|15 Jul 20||White Street, Rangiora||Pole Replacement||09:00||16:00||Completed||81422|
|15 Jul 20||Waiau West Road, Cheviot||Line Reconduct||09:00||16:00||Completed||81407|
|14 Jul 20||Charles Street, Rangiora||09:00||16:00||Completed||81421|
|14 Jul 20||Jacks Pass Road, Hanmer Springs||Service Box Replacement||09:00||16:00||Completed||81508|
|14 Jul 20||Lambies Road, Scargill||Pole Replacement||09:00||16:00||Completed||81394|
|14 Jul 20||Waiau West Road, Cheviot||Line Reconduct||09:00||16:00||Completed||81406|
|13 Jul 20||Parnham Road, Scargill||Pole Replacement||09:00||16:00||Completed||81393|
|13 Jul 20||Chatterton Road, Hanmer Springs||Pole Replacement||09:00||16:00||Completed||81404|
|10 Jul 20||Glenmark Drive, Waipara||Pole Replacement||09:00||16:00||Completed||81398||Deferred from 09/07/2020|
|10 Jul 20||Butchers Road, Kaiapoi||Pole Maintenance||09:00||16:00||Completed||81397|
|10 Jul 20||Island Road, Kaiapoi||Cable Livening||09:00||16:00||Completed||81396|
|10 Jul 20||Butchers Road, Kaiapoi||Pole Replacement||09:00||16:00||Completed||81395||Deferred from 09/07/2020|
|10 Jul 20||Tram Road, Clarkville||Pole Replacement||09:00||12:00||Completed||81420|
|10 Jul 20||Browns Road, Swananoa||Pole Replacement||13:00||16:00||Completed||81419|
|09 Jul 20||Butchers Road, Kaiapoi||Pole Replacement||09:00||16:00||Completed||81395||Deferred to 10/07/2020|
|09 Jul 20||Scargill Valley Road, Scargill||Pole Replacement||09:00||16:00||Completed||81392|
|09 Jul 20||Glenmark Drive, Waipara||Pole Replacement||09:00||16:00||Completed||81398||Deferred to 10/07/2020|
|08 Jul 20||Carrs Road, Loburn||Pole Replacement||09:00||16:00||Completed||81431|
What should I do during a planned power outage?
If you will be affected by a planned outage, your electricity retailer will send you a letter in advance, so you can make other arrangements.
Planned outages are also listed on our website, visit the planned outages page.
What should I do if I have no hot water?
After an outage, it can take up to 6 hours for a hot water cylinder to reheat once power has been restored after an outage. If you have no hot water:
- Check that your hot water cylinder is on.
- If your hot water cylinder is heated by gas then contact a registered plumber.
- If your hot water cylinder is heated by electricity then please call MainPower on 0800 30 90 80.
What is ripple control?
MainPower may use ripple control at times to manage load on our network. If you have a ‘controlled circuit’ in your home it will probably be connected to your hot water cylinder. The ripple relay is used to switch water heater power off at peak times - like on cold winter nights when demand for electricity is highest and at times when faults mean less power is available in the local area. If you are on a controlled rate this will show on your electricity bill, you will usually receive a cheaper electricity rate if you are on a controlled tariff.
MainPower provide a 24 hour fault response service. Please note, some fault response services may incur a cost, though this is generally only the case when the customer's property or actions have caused the fault.
Who is a priority customer?
Special consideration is given to the continuity of supply to customers whose health or livelihood could be adversely affected by an interruption. Priority customers include those who maintain essential services as well as medically dependent customers.
Customers with serious medical conditions, who rely on continuity of supply to support life, are treated as priority customers. Every effort is made to maintain continuity of supply and, if necessary, to advise them of any interruptions to supply so that alternate arrangements can be made. If you are a medically dependent customer, please ensure we are aware of your needs. You can provide this information online. Or, contact us on 0800 30 90 80.
Why do power outages occur?
There are two types of power outage, planned and unplanned.
Planned power outages occur when we need to complete maintenance work on the network. If you will be affected by a planned outage, you will receive a notification from your chosen electricity retailer in advance.
Unplanned power outages occur when unforeseen circumstances cause damage to the network (e.g. car accidents, tree branches or other debris being blown into power lines etc.).
Does MainPower charge for no-power callouts?
MainPower provides a 24-hour fault response service. When a customer’s property or actions have caused the fault, the responsible customer will be charged a call out fee.
Call outs caused by a MainPower network fault will not incur a fee.
MainPower call out fees
- During normal working hours (7:30 a.m. – 5:00 p.m. Monday-Friday)
- $176+GST minimum for up to two hours, plus travel (charged per kilometer)
- Additional charges will be billed for any equipment required (e.g. replacement power pole) and time exceeding the initial two hour call out period. Additional time between 7:30am-5pm will be charged at our standard rate ($88+GST per hour).
- $264+GST minimum for up to two hours, plus travel (charged per kilometer)
- Additional charges will be billed for any equipment required (e.g. replacement power pole) and time exceeding the initial two hour call out period. Time will be charged at our after-hours rate ($132+GST per hour).
All chargeable call outs will incur a minimum fee for a two hour period (travel time inclusive). Where we are required to stand staff down as a result of attendance at a fault we reserve the right to charge a stand down fee.
Does MainPower control irrigator load?
Irrigators on the MainPower network may be connected to our emergency load control system. Houses, sheds etc. are not connected to the emergency load control system.
Across our network, irrigators can use a large amount of electricity. In situations where MainPower needs to decrease the load on the network, we may turn off the electricity supply to irrigators. This is to ensure continued supply across the region and only happens in extremely rare, emergency situations. If it is necessary to turn off irrigators, MainPower will try to contact affected customers, however this may not always be possible in short-notice, emergency situations.
What can my business do to be prepared for a power outage?
- Check your terms and conditions with your electricity retailer - it will detail notification periods for planned electricity network outages and any compensation clauses.
- Check your insurance provisions – how long does power need to be off before the policy covers you.
- Have a good back up plan and ensure your staff are trained.
- Consider the use of manual eftpos and credit card options.
- Can your site be supplied by a generator – know your capacity requirements, connection options and generator hire contact details.
- Have alternative locations for storage of perishable goods and freezer blankets.
- Have back-up alternative locations to work from and phone diversions to mobiles contingency in place and when the power comes on understand what equipment needs resetting.