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Planning for no power at home

How to prepare your home for power outages.

It is important to be prepared for an electricity outage (planned or unplanned).

We have created a useful checklist to help you prepare your No Power Plan.

Please note  – MainPower does not supply generators for planned or unplanned outages. To ensure continuity, it is the responsibility of the homeowner to have a ‘no power plan’ in place. Please speak to your electrician for more information on hiring a generator for an outage.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

Communication

Food, Water & Heat

Lighting

Protection

Outage factsheets

Usefull factsheets and information for planning for an outage.

This fact sheet is designed to inform you about using generators
safely in the event of a power outage.

A comprehensive no power plan checklist for your business.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

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