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Planning for no power on-farm

If you live rurally, it’s essential to be well-prepared for power outages as there are several different factors that will impact you, compared to other residential customers.

Rural customers may also have no water tor sewage pumps during a power outage. Ensure you have supplies of water on hand and a plan that the household is aware of what to do when you are without electricity.

Rural customers could also consider investing in a reliable generator and ensuring you have enough fuel. If you are unsure what generator would be right for you, consider contacting an electrician to help specify a suitable one. Click here for our generator safety tips.

Please note  – MainPower does not supply generators for planned or unplanned outages. To ensure continuity, it is the responsibility of the property owner to have a ‘no power plan’ in place. Please speak to your electrician for more information on hiring a generator for an outage.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

Food, water & heat

Lighting

Protection

Outage factsheets

Usefull factsheets and information for planning for an outage.

This fact sheet is designed to inform you about using generators
safely in the event of a power outage.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

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