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Electricity safety tips

We use electricity every day, so it is important to know how to stay safe around it.

By following these guidelines, you can reduce the risk of electrical accidents and keep your home safe.

Remember, in an emergency, call 111. If in doubt, give MainPower a call on 0800 30 90 80 for advice.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

Home electricity safety tips

Electricity safety warnings

Warning signs of electrical problems

If you notice any of these warning signs, contact your landlord or a licensed electrician immediately.

Remember: Always treat all electrical equipment as live to ensure your safety. 

Safety for kids

It’s important for children to learn about electrical safety from an early age. Teach your children to stay away from power lines and trees that are close to them. Ensure they can recognise standard electrical warning signs and understand the importance of keeping their distance.

Get in touch with us if you would like a printed copy

Outdoor electrical safety

Take extra precautions around electricity when working or playing outdoors. Be aware of overhead power lines and underground cables, especially when using ladders, pruning trees, or digging. Before starting any work that could involve power lines, such as painting, trimming trees, or replacing roofing, contact MainPower to discuss safety measures or disconnecting the power.

Never touch overhead power lines, underground cables, or any bare conductors connecting them to your home, as this could be fatal.

Outdoor safety tips

DIY electrical work

While DIY electrical work might seem like a cost-effective solution, it can be dangerous if not done correctly. Homeowners are allowed to carry out certain electrical tasks, provided they comply with national standards. However, it’s safer to hire a licensed electrician, to prevent risks such as electric shock or fire.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

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