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How to work safely near underground cables

Getting a clear picture of where underground cables are located is essential for staying safe and preventing damage to the network.

BeforeUdig
beforeUdig is a free online service that is designed to be a ‘one stop shop’ for anyone carrying out digging or excavation work. Currently, information about 162 different utilities is available through the service.

If you are planning digging, drilling or excavation work, visit beforeUdig.co.nz to submit a request for plans. Plans detailing any underground cables or other services can be received within 20 minutes, at any time of the day or night.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

Cable locations on private property

For underground service plans on private property, and lateral locations for work on private property that will not extend into any part of the road reserve, contact your local district council.

Safe digging checklist:

Close approach consent

Regulation 17 of the Electricity (Safety) Regulations 2010 requires that a person who carries out any construction, building, excavation, or other work on or near an electric line must maintain safe distances in accordance with New Zealand Electrical Code of Practice for Electrical Safe Distances (NZECP 34:2001).

Minimum safe distances have been set by NZECP 34 primarily to protect persons, property, vehicles and mobile plant from harm or damage from electrical hazards. Find out more about the requirements of NZECP 34 here.

Close Approach Consent

Close Approach Consent is required for any of the following activities near MainPower Network assets:

Apply online for a Close Approach Consent from MainPower.

MainPower offers a cable location and mark out service. We can trace underground electrical cables with an electronic locator and mark them out for you. Note – we are unable to locate other services.

On-site supervision: For difficult work or locations, MainPower can provide an on-site safety standover/supervision service.

Call us on 0800 30 90 80 to discuss how we can help.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

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