Many retailers are choosing not to display the MainPower rebate on their electricity bills to customers. Please be aware we are still paying your rebate to your retailer every month.
Please note, at COVID-19 Alert Level 2, all planned outages will proceed as scheduled. We recognise outages may be difficult for some customers to manage, however our priority is ensuring we can maintain a safe, reliable, quality supply of electricity throughout the network.
Please do not approach our teams while they are working as we have strict safety guidelines in place to maintain the health and wellbeing of our team and the community..
Please call 0800 30 90 80 to report a power outage.
For non-urgent matters, please use the contact us form.
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line – 0800 30 90 80; to report an emergency call 111.
Electricity is a serious hazard - overhead power lines can carry very high voltages, up to 66,000 volts.
The general public must remain at least four (4) metres from overhead lines. This applies to the lines, not the power pole.
Some work requires people or machinery to get closer than...
MainPower will review all nominations and select a group of finalists. The number of finalists selected will depend on the quantity and quality of the nominations received.
MainPower may get in touch with nominees ahead of the finalists being named to confirm some details about their...