When to trim your trees

If a tree, hedge, or shelter belt is not maintained as per the requirements and/or regulations, it can cause serious issues if it comes into contact with the electricity network.

Please don’t wait to be reminded that your trees need to be cut.

It is your responsibility to make sure your trees and vegetation are clear of network assets. 

Be proactive: Regularly inspect your trees and be aware that if your trees cause any problems on our network, you can be charged for all costs of repair.

If you are unsure, give us a call on 0800 30 90 80 and we can help. 

Some work requires people or machinery to get closer than 4 metres from power lines. This requires a close approach consent from MainPower. Click here to find out more about close approach consents.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

When to trim your trees

Please don’t wait to be reminded that your trees need to be cut.

It is a legal requirement (not set by MainPower) that you act in accordance with the Electricity (Hazards from Trees) Regulations 2003.

Be proactive. Regularly inspect your trees. If they are in any of the zones detailed below, they must be trimmed safely. 

Call us on 0800 30 90 80 for a free inspection and a quote from our utility arborists.

Tree growth zones

There are three zones for trees growing close to power lines and other electrical equipment: the Notice zone, the Cut-back zone, and the Growth limit zone.

“Clear to the sky” is a new requirement for all lines 22 kV or greater, plus certain high-risk lines at 11 kV. It was announced in October 2024, but it will not be enforced until 16 October 2026.

If your tree is growing within the Notice zone or the Cut-back zone, it must be trimmed soon because it is growing too close to power lines and equipment. If your tree continues to grow into the Growth limit zone you will receive a legal notice from us requiring the tree to be trimmed (by a qualified contractor) within a specified time frame.

Tree growth zones notes

Fall hazard zone

This zone is where trees might present a hazard if they fall and damage power lines. The closest a tree can be located is calculated as the height of a tree plus 4 metres.

Don’t forget, before you plant any trees or hedges near power lines, plant those that have a slow growth rate, or dwarf species, otherwise you will be trimming on a regular basis, which is time consuming and costly.

Cutting trees near live lines

Due to the risk of danger, cutting trees near live power lines is a very specialised job. MainPower has its own team of experienced and qualified utility arborists. Click here to find out more about MainPower’s tree services and book a free tree trimming inspection.

Some work requires people or machinery to get closer than 4 metres from power lines. This requires a close approach consent from MainPower. Click here to find out more about close approach consents.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Important notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

MainPower Trust elections

Voting is open for the 2026 MainPower Trust election.

Voting packs have been emailed or posted by Electionz.com to everyone who pays a power bill on the MainPower network. You need to have the unique ID provided to cast your vote.

If you haven’t received a voting pack, or can’t find it, you can get a replacement by contacting iro@electionz.com.  For full details of the candidates, visit mainpowertrust.co.nz/trustee-elections/

Make the most of this opportunity to have your say on the future of MainPower – and your community.

Voting closes midday Friday 6 March 2026. 

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

MainPower Trust elections

Voting is open for the 2026 MainPower Trust election.

Voting packs have been emailed or posted by Electionz.com to everyone who pays a power bill on the MainPower network. You need to have the unique ID provided to cast your vote.

If you haven’t received a voting pack, or can’t find it, you can get a replacement by contacting iro@electionz.com.  For full details of the candidates, visit mainpowertrust.co.nz/trustee-elections/

Make the most of this opportunity to have your say on the future of MainPower – and your community.

Voting closes midday Friday 6 March 2026. 

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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