Check the main switch is on at your switchboard

If a fuse is blown, the problem is likely in your home and you may require a call out from an electrician.

Check if your neighbours have power

If a number of houses in your area are without power or hot water, it is likely the outage is linked to a problem on our network.


Check our outages map for all current planned and unplanned outages

See if we have listed an outage for scheduled work or a known fault in your area.