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Network competencies

When to complete network competencies?

Anyone who wishes to undertake electrical work on the MainPower network must be competent to work around electricity, competent to access the MainPower network, and competent in the duties that they are employed to perform. If you don’t hold all these competencies, then you can only work on the MainPower network under direct supervision.

Competencies expire every 12 or 24 months

It is your responsibility to make sure that your competencies and related certificates are current and submitted for renewal before they expire. Network access requests with expired competencies will be refused.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

MainPower network

MainPower’s network typically begins where the low voltage overhead lines or underground cables cross the edge of the customer’s property.

Our network generally includes all low and high voltage lines above or cables under public roads, as well as almost all high voltage equipment, including equipment supplying customers on their property. Some large facilities own their own HV equipment. There are lots of historical exceptions to these rules of thumb. It is important to avoid interfering with the network, if in doubt then check with MainPower before working.

Gaining network access competencies

To access any electrical equipment or restricted area (containing equipment that could cause harm), you must have MainPower’s express approval and authority to work. This approval can only be given to competent people.

To gain new network access competencies or to update expiring/expired competencies, there are two options. You will either:

Competencies expire every 12 or 24 months. It is your responsibility to make sure that your competencies and related certificates are current and submitted for renewal before they expire. Network access requests with expired competencies will be refused.

I hold certification on an equivalent network

How do I gain/renew MainPower competencies if I already hold competencies on another Network? Fill out the required network competency form. In this, you’ll need to:

Step 1Provide proof of current competencies

Supply copies of current competency certificates from an equivalent network, including a copy of your EWRB license and current First Aid certificates.

Step 2Provide proof of work experience

Provide evidence that you have current, relevant electrical training to work safely around electrical infrastructure. For example, a letter from your current employer stating the training you have undertaken.

Step 3Complete the Contractor Induction Assessment

Be familiar with the MainPower Induction for Competent Persons and pass the online assessment, provided upon application.

See below to begin the application process.

You will be notified once competency has been issued.

I do not hold certification on an equivalent network

How do I gain/update MainPower network competencies, if I do not hold certification on an equivalent network? Fill out the required network competency form. In this, you’ll need to:

Step 1 Provide evidence

Provide evidence that you are trained to work safely around electrical infrastructure, including a current copy of your EWRB license and First Aid certificates.

Step 2Complete the online training courses

Complete the online training courses and assessments for access to the network, provided upon application.

Step 3 Let us know when complete

You must advise NSR@mainpower.co.nz once you have completed the assessment.

You will be notified once competency has been issued.

Relevant documents

Some information and agreements that you might need.

Read through and understand the contents of the MainPower Contractor Induction.

Familiarise yourself with the MainPower Contractor Handbook.

Apply here

Before completing the competencies, read the relevant documents as outlined above.

You have certificates of competency from another Network, and wish to gain/update the equivalent competencies on the MainPower network.

You have no network access competencies at all and wish to gain/renew competencies from MainPower directly via MainPower provided courses.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

Outage notifications

Power restoration during high fire risk season.

As the region’s fire risk increases, MainPower is implementing extra safety measures to protect our communities.

This means that restoring power after an outage may take longer than usual.

Click here to find out more.

Thank you for your patience as we work to restore power quickly and safely.

MainPower Holiday Closure

MainPower offices will be closed from Friday 20th December to Monday 6th January.

We will still be attending faults during this period.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

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